Shipping & Returns

Shipping

We deliver nationwide across South Africa.

Standard delivery: 3–5 business days

Orders are processed within 1–2 business days

You’ll receive a tracking number via email once your order has been dispatched

Free shipping on all orders over R800.

 

Returns & Exchanges

We want you to love what you ordered. If something isn’t right, here’s what to do:

You have 7 days from delivery to request a return

Items must be unused and in their original packaging

To start a return, email us at support@shakespace.co.za with your order number

Refunds are processed within 5–7 business days of receiving the returned item.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please email us within 48 hours of delivery with a photo and we’ll sort it out immediately.